1000's of loan options from over 40+ lenders
FAQs

Everything you need to know,
all in one place.

Real answers to the questions borrowers actually ask. If yours isn't here, ask our team directly.

Ask an Expert →
01 How is Rateseeker different from other mortgage brokers?
We focus on strategy first, not just rates. We compare real lender policies, model long-term outcomes, and build structures designed to protect your future borrowing power. It's guidance, not guesswork.
02 Do you work with all lenders?
We compare across 40+ lenders — all four majors, major non-bank lenders, and specialty lenders for complex scenarios. If a lender we don't work with is genuinely your best fit, we'll tell you.
03 Is your service really free?
Yes — to you. Lenders pay us a commission when a loan settles. We disclose every commission up-front, and our recommendations are never ranked by commission size.
04 Can you help if I'm a first-home buyer?
Absolutely. We break everything down clearly, explain grants and schemes, calculate borrowing power, and support you through every step — from pre-approval to settlement.
05 Can I still get a home loan with a poor credit history?
Often, yes. Different lenders have very different credit policies. We know which lenders suit non-standard credit profiles and how to structure an application that has the best chance.
06 How long does the whole process take?
Pre-approval typically takes 3–5 business days. Full approval after an accepted offer: 1–2 weeks. Settlement: usually 30–45 days from contract.
07 Can I refinance if my property has lost value?
You can still refinance if your LVR has moved — options just narrow. We'll look at the market carefully and recommend whether refinancing genuinely helps now or if waiting is smarter.
08 What documents do I need to get started?
ID, 2 recent payslips (or 2 years of tax returns if self-employed), 3 months of bank statements, and a summary of your assets and debts. We'll send a checklist tailored to your situation.
09 Do I need a 20% deposit?
No. With the right strategy you can buy with 5% down using LMI, guarantor, or government schemes like the First Home Guarantee. We'll help you weigh the trade-offs.
10 How often will I hear from my broker?
Weekly during an active application, then as little or as much as you want after settlement. Most clients hear from us each year for an annual rate check.
Trusted Partner

Ready to let us help you open the door to your new home?

Get Started →
Trusted Partner

Ready to open the door to your next home?

Fifteen minutes, zero obligation. Walk away with a clear plan for your next move.

Get Started